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MicroTouch Groom

MicroTouch Groom

microtouchgroom.com
What is your customer experience with MicroTouch Groom?

MicroTouch Groom Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • MicroTouch Groom has 3.5 star rating based on 10 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Convenient and safe, Nice length shave and inexpensive.
    Cons: None none none, You will need to shave more often.

  • Recent recommendations regarding this business are as follows: "Don't expect a smooth close shave like a blade.", "Shaver is convenient to use especially if you tend to cut yourself with a blade, but doesn't give a smooth close shave like a blade", "Just don't buy it not worth a penny", "I will buy here again. Albert Vanis. 732 209****.", "My recommendation is do not buy this product. It does not work from day one. I don’t understand this product not working like this.".

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Media from reviews

MicroTouch Groom - Because this product is complete trash
MicroTouch Groom - Electrical cord missingMicroTouch Groom - Trimmer doesn't startMicroTouch Groom - All in one micro touch switchbladeMicroTouch Groom - Micro touch new out of box not working? Light goes on n no razor?
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Top MicroTouch Groom Reviews

Positive Review

"Satisfied customer"

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Courteous customer service person. More than fair solving my issue. More like family than strangers. User's recommendation: I will buy here again. Albert...

Critical Review

"Because this product is complete trash"

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This product pulled my hair and absolutely didn't cut it unless I wanted to use the stupid trimmer that extends out which I didn't want to shave my face...

Show reviews that mention
email blades order transit replacement complete trash received replacement replacement blades blades ordered original order
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Eddie S Vcc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

Never received replacement blades ordered on 8/19/24

The company contacted me within two days by email. The original order was lost in transit. They are going to send a replacement.

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Pros:
  • Convenient and safe
Cons:
  • You will need to shave more often

Preferred solution: Deliver product or service ordered

User's recommendation: Don't expect a smooth close shave like a blade.

Jesse G Zcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because this product is complete trash

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MicroTouch Groom - Because this product is complete trash

This product pulled my hair and absolutely didn't cut it unless I wanted to use the stupid trimmer that extends out which I didn't want to shave my face completely so I tried to tough it out but then ended up getting so mad my wife and I went back to the store to return the item and get a Philips shaver instead. I highly recommend Philips brand products this product is complete trash do not buy this unless your ready to go about getting a refund and not getting your hair cut lol

I'd give it no stars if I could but it forces me to give it one star so there's that

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Loss:
$60

Preferred solution: Apology

User's recommendation: Just don't buy it not worth a penny

Eddie S Vcc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received replacement blades ordered on 8/19/24

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Reached out to company by email. Responded in two days. Sending order again as original order was lost in transit.

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User's recommendation: Shaver is convenient to use especially if you tend to cut yourself with a blade, but doesn't give a smooth close shave like a blade

Maham Ovw

My razor is not working

My razor just stopped .as I was using.

What can I do. Im going out of town and need a cut badly.

I ordered this off the T.V. About a month ago.

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Anonymous
map-marker Englishtown, New Jersey

Satisfied customer

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Courteous customer service person. More than fair solving my issue. More like family than strangers.

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User's recommendation: I will buy here again. Albert Vanis. 732 209****.

Yamil Zzz

Electrical cord missing

MicroTouch Groom - Electrical cord missing

I received the micro touch solo all-in-one tool as a gift for my birthday and when I open it up the cord was not in the box, and that was the only thing missing, I did get in touch with idea Village by email they responded that someone will get with me shortly but I've never heard anything else

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Resolved
Cassius C Nxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Resolved: Microtouch my product did not work. I am very dissatisfied head shaver

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Updated by user Nov 25, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 18, 2023

I have been charging the microtouch titanium head shaver for several days and it does not work. Please refund my money!!!

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Loss:
$123
Cons:
  • None none none

Preferred solution: Full refund

User's recommendation: My recommendation is do not buy this product. It does not work from day one. I don’t understand this product not working like this.

Jadi Zof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trimmer doesn't start

MicroTouch Groom - Trimmer doesn't start

I just came out of the shower I went to use my shaver and it doesn't work when I press the button it blinks and I pressed the button again it blinks but it doesn't come on it worked last week when I got it it's not working now and I called the number and the lady tells me I have to ask my wife where did she buy it as a gift for me I don't understand what's going on with that I mean I'm calling you a company and that I have a thing I had it for Jesus Christ baby 2 weeks the most and it's not working and now I'm having a hard time getting some type of results

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User's recommendation: I'm a pissed off customer

harry adam c

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paphos, Pafos

Micro touch new out of box not working? Light goes on n no razor?

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MicroTouch Groom - Micro touch new out of box not working? Light goes on n no razor?

either get me another item

that works or get my $15 bucks back please its junk!I have receipt from

Lowes ill find it and give you a copy! Please call n resolve this i ended up buying something else lol no choice

View full review
Loss:
$45

Preferred solution: new product or refund! I would prefer a new unit n i’m willing to even pay for upgrade to the 3 different units instead of just one unit! I’ll pay the difference so call me n let’s get this resolved please asap. Adam

Anonymous
map-marker Fort Lauderdale, Florida

Product failure

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Head shaver failure. 3 months from purchase.

I had to return 2 for same issues.returned furst 2 to amazon for failure with 30 days.

Third one lasted long enough so it could not be returned. When it worked it was beautiful

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Nikitha K Wok

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return

Contains 1 confidential file for company representatives

Hi I purchased an order in india recently and I want to return it and get the refund for the item, please let me know the process how to proceed to return and get refund for it

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Loss:
$999

Preferred solution: Full refund

Anonymous
map-marker Jasper, Alabama

The shaver was broken

I have the razor about three months .

It would not charge . I like it but lf

It will not charge them I can not

Use it .

I would like to have it replaced.

Thank you Grover Williams

Address 5040 reeder road

Dora Al. 35062

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Anonymous
map-marker Millis, Massachusetts

Micro touch is erratic

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The micro touch only worked briefly after my husband opened the box. I changed the battery to no use.

I think the unit is faulty. I purchased it at BedBath&Beyond about 2 yrs ago but it hadnt been used for more than 2 yrs ago.

Help

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User's recommendation: save receipt and warranty info

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hyderabad, Telangana

All in one micro touch switchblade

MicroTouch Groom - All in one micro touch switchblade
Contains 1 confidential file for company representatives

All in one new micro touch switchblade is not working please request for new trimmer is replacement m/csendme

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Anonymous
map-marker Baltimore, Maryland

Great outcome

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My issue was resolved expeditiously and with no problems. I am sure that you will get the same results and treatment as I did! Im sure that your experience will be greatly appreciated

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Anonymous
map-marker Baltimore, Maryland

Broken product

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Stopped turning on but it worked fine for me so far! I just dont know what went wrong with it but I would recommend it to anyone.

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User's recommendation: Great product and customer service

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